Order Management Specialist (m/f/d)

Order Management Specialist (m/f/d) YOUR RESPONSIBILITIES Key Responsibilities • Prepare, review, and administer sales contracts, purchase orders, quotations, and related order documentation. • Coordinate the end-to-end order management process, including order entry, order confirmation, technical order clarification, order tracking, shipment coordination, inventory allocation, and invoicing support. • Monitor order progress and ensure timely and accurate execution of customer orders. • Coordinate closely with engineering, finance, logistics, supply chain, procurement, manufacturing plants, and other internal departments to resolve operational and technical issues and maintain efficient workflows. • Maintain accurate customer records, order data, and order-related documentation in company systems. • Generate and analyze order management reports and provide support for business planning and decision-making. • Support sales forecasting, demand planning, order allocation, and inventory coordination activities. • Track customer payments and support accounts receivable follow-up in cooperation with finance teams. • Coordinate shipment arrangements and prepare import/export documentation to ensure smooth delivery and customs compliance. • Act as a liaison between European operations and headquarters to ensure smooth communication and business coordination. • Provide administrative and operational support to the sales and order management team to improve customer satisfaction and operational efficiency. • Ensure compliance with company policies, procedures, and relevant business requirements. • Perform other duties and projects assigned by the supervisor. YOUR QUALIFICATIONS Requirements • Bachelor’s degree or equivalent qualification in Mechanical Engineering, Mechanical Design, Manufacturing and Automation, Industrial Engineering, Manufacturing Engineering, Business Administration, Supply Chain Management, Logistics, Finance, International Trade, or a related field. • Minimum 2 years of experience in order management, sales operations, logistics coordination, customer service, supply chain operations, or administrative support. • Experience in contract administration, order processing, inventory management, shipment coordination, payment follow-up, or import/export operations is preferred. • Strong organizational skills with a high level of accuracy and attention to detail. • Excellent communication and coordination skills. Proficient in Microsoft Office applications, especially Excel. • Ability to manage multiple priorities and work effectively in a fast-paced international environment. What We Offer • Opportunity to work with one of the world’s leading construction machinery manufacturers. • Exposure to international business operations and cross-functional collaboration. • Hands-on experience in order management, technical order coordination, demand forecasting, inventory coordination, logistics management, and commercial administration. • A diverse and international working environment. • Professional development and career growth opportunities within a rapidly growing organization. • Competitive compensation and benefits package. Language & Mobility • Fluent in English (written and spoken). • German is an advantage. • Chinese is an advantage. Ability to work effectively in an international and multicultural environment OUR OFFER • Einen modernen Arbeitsplatz in unserer stark expandierenden Europazentrale in Bedburg – bei Köln • Einen unbefristeten Arbeitsvertrag mit leistungsgerechter Bezahlung • 30 Tage Urlaub plus SANY-Gründungstag sowie Silvester und Heiligabend (je ½ Tag) • Eine umfassende betriebliche Altersvorsorge, die mehr als den gesetzlichen Standard bietet • Diverse Sozialleistungen wie z.B. subventioniertes Mittagessen in der Kantine, zusätzliche kostenlose Heißgetränke, Mitarbeiterparkplätze • Ein unkompliziertes, motiviertes und zielorientiertes Team SOUNDS EXCITING? IT IS! Please apply stating your salary expectations and availability. Please do not hesitate to contact us if you have any questions. ‹ Zurück zur Jobübersicht