Team Coordinator - RMA & Quality Control - (Chinese Speaker)

Your mission • Support daily team organization, task allocation, workload distribution, and employee training. • Support the coordination of RMA, product inspection, and quality control activities to ensure timely and efficient processing. • Follow up on team performance, operational progress, quality standards, and compliance with established processes. • Identify and communicate operational exceptions and recurring quality issues, and support their resolution and follow-up. • Coordinate with relevant departments to support the resolution of cross-functional RMA, product, and quality-related issues. • Provide day-to-day support to team members, facilitate communication, and support continuous process improvements. • Prepare and provide regular updates on operational progress and key issues, and support the department manager in escalating critical issues, risks, and resource requirements. Your profile • Experience in team management, production supervision, or project coordination. • Strong organizational, communication, and coordination skills with the ability to manage cross-functional issues. • Strong analytical, problem-solving, and decision-making skills with a structured and detail-oriented approach. • Quick learner with the ability to develop strong product knowledge and understand relevant business processes. • Basic people management and team development skills, combined with a strong sense of quality, responsibility, and attention to detail. • Fluent Chinese and sufficient English proficiency to work effectively in an English-speaking business environment. • Engineering background required; experience in electronics, telecommunications, optical communications, quality management, RMA, product testing, or failure analysis is preferred. • Willingness and potential to develop towards a future Team Leader role. Why us? • Attractive remuneration including Christmas bonus. • Free beverages and free parking on site. • Corporate Benefits Program with exclusive discounts and offers. • Monthly get-together  for team exchange. • Opportunities for personal and professional development within the company. • Flat hierarchies and a supportive, positive working environment in a fast-growing international company.